Key figures for five years
* No comparative figures available. Due to the COVID pandemic and restrictions imposed by the government the RAI was closed for a large part of 2021.
Quality
Customer satisfaction
Score (from 1 to 10) for satisfaction with RAI Amsterdam Convention Centre
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Organisers (third-party events) | 8.1 | 8.2 | 7.7 | * | * |
| Exhibitors (RAI events) | 7.8 | 7.6 | 7.9 | * | * |
| Visitors (RAI events) | 8.2 | 7.5 | 8.0 | * | * |
Employee satisfaction
Percentage with the scores 4 (‘agree’) and 5 ('strongly agree') on a five-point scale for general satisfaction.
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Employee satisfaction | 79% | 70% | 78% | 77% | 82% |
Quantity
Visitors
Number x 1,000
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| International events | 510 | 453 | 326 | 86 | 68 |
| National events | 426 | 421 | 184 | 117 | 291 |
| Stage shows | 65 | 28 | 52 | 9 | 9 |
| Other events | 396 | 589 | 616 | 1,305 | 645 |
| Total in Amsterdam | 1,397 | 1,491 | 1,178 | 1,517 | 1,013 |
| Elsewhere in the Netherlands | - | - | - | - | - |
| Outside of the Netherlands | 45 | 99 | 12 | 142 | 106 |
| Total outside of Amsterdam | 45 | 99 | 12 | 142 | 106 |
| Total | 1,442 | 1,590 | 1,190 | 1,659 | 1,119 |
Events
Number
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| International events | 56 | 63 | 48 | 18 | 4 |
| National events | 18 | 18 | 18 | 17 | 10 |
| Stage shows | 54 | 29 | 39 | 14 | 7 |
| Other events | 210 | 204 | 192 | 120 | 74 |
| Total in Amsterdam | 338 | 314 | 297 | 169 | 95 |
| Elsewhere in the Netherlands | - | - | - | - | - |
| Outside of the Netherlands | 7 | 8 | 3 | 8 | 4 |
| Total outside of Amsterdam | 7 | 8 | 3 | 8 | 4 |
| Total | 345 | 322 | 300 | 177 | 99 |
Organisers
Number
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| External organisers | 328 | 296 | 280 | 165 | 79 |
| RAI Amsterdam | 17 | 20 | 20 | 13 | 20 |
| Total | 345 | 316 | 300 | 178 | 99 |
Exhibitors
Number
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Exhibitors | 17,332 | 16,390 | 4,322 | 3,836 | 16,694 |
| Exhibitors from outside the Netherlands | 71% | 69% | 62% | 38% | 64% |
Personnel
Employed by the group, average
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Employees, FTE | 401 | 371 | 321 | 304 | 433 |
| In the Netherlands | 92% | 94% | 99% | 99% | 100% |
Natural resources
Energy: consumed and generated. CO2 emissions, involves scope 1, 2 and, partially, scope 3.
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Electricity consumption (GJ) | 64,169 | 62,010 | 55,600 | 42,703 | * |
| Gas consumption (GJ) | 635 | 2,568 | 185 | 1 | * |
| District heating (GJ) | 39,481 | 35,827 | 42,894 | 53,080 | * |
| Total energy consumption (GJ) | 104,285 | 100,405 | 98,679 | 95,784 | * |
| Of which generated by RAI solar panels (GJ) | 854 | 3,254 | 3,532 | 1,819 | * |
| Percentage of green electricity purchased | 100% | 100% | 100% | 100% | 100% |
| CO2 emissions by RAI Amsterdam (tonnes) | 2,412 | 3,740 | 3,373 | - | * |
| Water consumption (m3) | 45,530 | 42,112 | 32,156 | - | * |
Financial
Balance sheet
Shareholder equity and balance sheet total x €1 million
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Shareholder equity | 87.0 | 76.5 | 69.2 | 60.1 | 62.2 |
| Balance sheet total | 216.1 | 212.5 | 236.0 | 243.6 | 244.9 |
| Solvency | 40.3% | 36.0% | 29.3% | 24.7% | 25.3% |
Turnover and result
x €1 million
| 2024 | 2023 | 2022 | 2021 | 2020 | |
|---|---|---|---|---|---|
| Letting to third parties | 29.9 | 26.6 | 21.9 | 10.0 | 6.8 |
| Exhibitions and events | 43.0 | 28.6 | 28.3 | 14.4 | 10.0 |
| Catering | 25.8 | 25.1 | 15.0 | 4.0 | 5.1 |
| Hotel commissions | 3.8 | 3.0 | 2.1 | 0.3 | 0.6 |
| Parking | 9.9 | 9.6 | 7.9 | 4.6 | 4.1 |
| Facility services | 20.7 | 18.3 | 14.1 | 6.6 | 7.5 |
| Interior | 27.7 | 21.2 | 15.3 | 7.6 | 3.1 |
| Building-related letting | 16.1 | 14.8 | 10.5 | 4.0 | 3.8 |
| Other | 8.7 | 4.2 | 3.1 | 2.1 | 1.3 |
| Turnover | 185.7 | 151.4 | 118.2 | 53.6 | 42.3 |
| Outsourced work | 76.3 | 62.7 | 42.2 | 20.1 | 26.3 |
| Wages and salaries, incl. social security and pension contributions | 35.0 | 30.8 | 28.4 | 19.8 | 32.3 |
| Depreciation | 15.6 | 13.9 | 13.8 | 14.3 | 15.4 |
| NOW government wage subsidy | -2.9 | -14.3 | -19.3 | ||
| Other operating expenses | 36.8 | 30.6 | 21.7 | 12.4 | 22.0 |
| Operating expenses | 163.7 | 137.9 | 103.3 | 52.4 | 76.7 |
| EBITDA | 37.62 | 27.3 | 28.7 | 15.6 | -19.0 |
| Operating result | 22.0 | 13.4 | 14.9 | 1.3 | -34.4 |
| As % of turnover | 11.8% | 8.9% | 12.6% | 2.4% | -81.3% |
| Net result | 17.1 | 7.6 | 8.8 | -2.4 | -29.2 |